Download PDF by Hunter Muller: The Transformational CIO: Leadership and Innovation

By Hunter Muller

ISBN-10: 0470647558

ISBN-13: 9780470647554

ISBN-10: 1118019326

ISBN-13: 9781118019320

ISBN-10: 1118019784

ISBN-13: 9781118019788

ISBN-10: 1118019792

ISBN-13: 9781118019795

The Transformational CIO is chock packed with stimulating suggestion management and necessary wisdom that can assist you leverage new and current applied sciences to create company price, generate extra profit, raise gains and enhance consumer relationships in swiftly altering worldwide markets. This e-book is a realistic advisor for senior executives looking optimum returns on expertise investments, now and within the future.Hot-button matters and crucial subject matters coated within the e-book include:Vision and OrganizationCulture and ChangePartnering with the BusinessThe paintings and technology of IT LeadershipTeam BuildingCloud ComputingEnterprise CollaborationStrategic SourcingExecutive occupation DevelopmentThe Transformational CIO positive aspects real-world tales and revealing anecdotes from CIOs and IT idea leaders at major businesses as Disney, Kimberly-Clark, Kaiser Permanente, Dell, Flextronics, Wipro, Boston medical, Salesforce.com, basic vehicles, Shell Oil, Pitney Bowes, IBM, Cisco, Siemens, Citigroup, Microsoft, CVS Caremark, Frontier Communications and the U.S. Tennis Association.Written in simple enterprise language, The Transformational CIO is a concise advisor for staying prior to the contest and seizing possibilities for achievement in a turbulent worldwide financial system.

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Extra resources for The Transformational CIO: Leadership and Innovation Strategies for IT Executives in a Rapidly Changing World

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As a consequence, the CIO has to manage SLAs [service level agreements], set program roadmaps, handle complicated contractual negotiations, and create governance mechanisms among multiple suppliers. The CIO needs a different mix of skills than in the past. Today’s CIO needs business leadership skills, in addition to core technology skills, to successfully manage all of the relationships. Of course, you cannot transition the responsibility for getting things right. You have to provide leadership and you have to make sure that your suppliers stay focused on the customer.

Our internal partnerships enabled us to act with speed and agility and evaluate a calculated risk in a very short period of CINTRO 01/08/2011 10:29:43 Page 31 INTRODUCTION xxxi time to make a decision . . at another big company, it might not have happened . . or it might have been hugely disruptive. An Overhead Smash Here’s another quick story from another part of the IT universe. My good friend Larry Bonfante has been the CIO of the United States Tennis Association (USTA) for the past eight years.

The vision of a guest-centric organization was initially expressed in 2000 by Al, who was president of Walt Disney World at that time. I’ll let Roger tell the story in his own words: Al had a vision of transforming the focus of the Disney theme park experience to ensure the brand was in step and aligned with the emerging personalized service trend. At that time, we offered what was pretty much a ‘‘one size fits all’’ experience. Al wanted to change that, but he knew instinctively that he couldn’t transform and deliver the vision without the right technology strategy in place.

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The Transformational CIO: Leadership and Innovation Strategies for IT Executives in a Rapidly Changing World by Hunter Muller


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