Interpersonal Understanding: Getting Along With People

Everyone one of us is connected to someone - we grow up in families, make friends in school, find life partners, link with work teams and raise children at the same time.

Ah, but those annoying differences between us - the pushers for results, the endless talkers, the planners who need one more map to feel secure, the scorekeepers on the golf course.

Just what are these different behavioral tendencies? How can you identify these qualities in yourself, in others? Can this interpersonal understanding help you to take the stress out of committee work, get along better with your supervisor, lengthen your life with less stress?

Speaker: Jack Heynen, President and principal facilitator of the Institute of Creative Management. Jack is best known for his tremendous ability as a catalyst for behavioral change within an organization and for his dynamic facilitation style. He has facilitated workshops in all areas of human resource development including understanding Behavioral style, effective communication skills, team building and conflict resolution with many groups, including First Nations people.

Jack’’s academic background includes a Bachelor of Divinity from McMaster University in Hamilton, and holds a BA and MSW ( Master of Social Work) from the University of Calgary. Jack is called upon frequently to build teams in industry, lead senior management teams in strategic planning, and coaches individuals in interpersonal understanding.

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